Terms and Conditions
1. Introduction Welcome to SpinRinse™. These terms and conditions outline the rules and regulations for the use of SpinRinse™'s website and the purchase of our products. By accessing this website, we assume you accept these terms and conditions. Do not continue to use SpinRinse™ if you do not agree to all of the terms and conditions stated on this page.
2. Definitions Company: Refers to SpinRinse™. Customer: Refers to you, the person using our website and purchasing our products. Products: Refers to the phone cases and any other accessories offered for sale on our website. Order: Refers to a request by the customer to purchase products from SpinRinse™.
3. Orders By placing an order, you agree to provide accurate and complete information. All orders are subject to availability and confirmation of the order price. We reserve the right to refuse or cancel orders for any reason, including product availability, errors in the description or price of the product, or any other issue. Once your order is placed, you will receive an order confirmation email. This email does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell.
4. Pricing and Payment All prices are listed in United States Dollars (USD) and include any applicable taxes. Payment must be made in full at the time of purchase using the payment methods provided on our website. We reserve the right to change our prices at any time without prior notice. However, price changes will not affect orders that have already been confirmed.
5. Shipping and Delivery We aim to process and ship orders within 2 business days. Delivery times vary depending on your location and chosen shipping method. Estimated delivery times will be provided at checkout. SpinRinse™ is not responsible for delays caused by the shipping carrier, customs clearance, or other unforeseen circumstances. You will receive a shipping confirmation email with tracking information once your order has been dispatched.
6. Returns and Exchanges If you discover any defects with your received items, please take photos of the issue and contact us within 10 days of receiving your order. We accept one-time exchanges only. Returns without prior communication will not be accepted. Customers are responsible for all fees involved in returning items. We recommend using registered and traceable services to ensure your return is received by our team. Returns will be refunded to your original form of payment. If the payment was made using a credit/debit card or bank account, please note that there might be a processing time before the issued credit appears in your bank account.
7. Warranty Our products come with a 3-month warranty for any defects, excluding normal aging, scratches due to natural wear-and-tear, abuse, or improper use of the product. If more than 10 days have passed since your purchase, our 3-month warranty covers a one-time replacement for any defects within this period. To claim a warranty, please contact us with your order number and a description of the defect.
8. Modifications to Orders We cannot make modifications to existing orders. However, if your order has not yet been processed, our customer service team can assist you with canceling the order. You can then place a new order. Please reach out to us within 12 hours of placing your order using the email address associated with the order and provide your order number.
9. Limitation of Liability SpinRinse™ shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use or inability to use our products or website. In no event shall our liability exceed the amount paid by the customer for the product in question.
10. Governing Law These terms and conditions are governed by and construed in accordance with the laws of the United States of America. You irrevocably submit to the exclusive jurisdiction of the courts in the United States of America.
11. Changes to Terms and Conditions SpinRinse™ reserves the right to amend these terms and conditions at any time. Any changes will be posted on this page, and your continued use of the website signifies your acceptance of the updated terms.
12. Contact Information For any questions or concerns regarding these terms and conditions, please contact us.