"Clear Skin Guarantee"
60-Day Clear Skin Guarantee FAQ
What is the 60-Day Clear Skin Guarantee?
Our 60-Day Clear Skin Guarantee is a commitment to our customers that our Spin Rinse makeup brush cleaner will improve your skin health and appearance within 60 days. If you do not see an improvement, we will refund your purchase, no questions asked.
How do I qualify for the 60-Day Clear Skin Guarantee?
To qualify for the guarantee, you must have purchased the Spin Rinse makeup brush cleaner directly from our official website or an authorized retailer.
What steps do I need to follow to claim the guarantee?
- Use the Product: Use the Spin Rinse makeup brush cleaner as instructed for 60 days.
- Document the Results: Take before and after photos to document your skin's progress.
- Contact Us: If you do not see an improvement in your skin health and appearance, contact our customer service team within 90 days of your product delivery date as well as no sooner than 60 days after delivery.
What information do I need to provide to claim a refund?
To process your refund, we will need:
- Your order number or proof of purchase.
- Before and after photos showing your skin's condition.
- A brief description of your experience with the product.
Is there a time limit for claiming the refund?
Yes, you must contact our customer service team within 90 days of your purchase to qualify for the refund.
Will I need to return the product?
No, you do not need to return the product to receive a refund. We trust our customers and value your feedback.
How will I receive my refund?
Once your claim is approved, we will process your refund to the original payment method used at the time of purchase. Please allow up to 7-10 business days for the refund to appear in your account.
Can I claim the guarantee if I purchased from an unauthorized retailer?
The 60-Day Clear Skin Guarantee only applies to purchases made through our official website and authorized retailers. Purchases from unauthorized sellers are not eligible for this guarantee.
Who can I contact for more information?
For any questions or additional information, please contact our customer service team at spinrinsehelp@gmail.com. We are here to assist you and ensure your satisfaction with our product.
We stand by the quality of our Spin Rinse makeup brush cleaner and are committed to helping you achieve healthier, clearer skin. Try it risk-free today!